Support for children and young people in Suffolk

In Suffolk we have a dedicated team offering services for children, young people and families who need help and support with dealing with stress, low mood and/or anxiety problems.

Our team of primary mental health workers provide consultation and training for professionals working with children, and our therapy team provide short term interventions including one off practical workshops online on how to deal with exam stress, low mood and/or feeling anxious. We also provide online workshops for parents on younger anxious children, and our primary mental health workers offer further support for parents to empower them to with skills to help their children to become more resilient.

To access our primary mental health worker team for services for children, young people aged 15 or below and families, please contact your GP or other health ,education or  social care professional who can seek advice directly from our team and  support you to be referred to our services.

If you live in Suffolk and are aged 16 and over you can access our support through your GP or any other health or social care professional, or you can self-refer using the form on this website or by calling your local team: 0300 123 1503

Support for people aged 16 to 19 in Norfolk & Waveney

In Norfolk & Waveney, Wellbeing have therapists and counsellors who are specialists in working with young people.

Wellbeing means more than just being happy, it means feeling able to cope with the challenges life can throw at us. Stress can be caused by all kinds of issues – from exam pressure or unemployment, to relationship problems and substance misuse. Our Wellbeing Team offers confidential, non-judgemental support, enabling young people to develop valuable skills for life and to reach their potential.

How can you get help?
If you are unhappy or facing a difficult situation and looking to make changes in your life to improve your wellbeing, our team can help. For more information, contact us using our self-referral form or by calling your local team: 0300 123 1503.

You can also ask your GP, school or college to refer you.

We see people at venues all over Norfolk, as well as keeping in touch by phone and Skype. The service is free – you will just need to cover the cost of getting to appointments and groups.

When you first have contact with the team we will explain our confidentiality agreement with you. We will not share any of your information with anyone without your consent however there are some rare exceptions to this. If we feel that you are a danger to yourself or anyone around you, or that you are in danger from someone else, we have a duty of care to share this information with the relevant person.

What we offer to young people

Groups are delivered in local areas in small groups of around 10 to 20 people. The aim of these groups is to help people understand more about common problems and include strategies to help you make the changes you want. These groups may include subjects like avoidance, doing more with your time, overcoming worries, getting angry and panic or feeling nervous.

Advice Session
You may be offered an Advice Session which is a one-to-one chat over the phone, by Skype or face-to-face. You will be able to find out more about the service and we can discover a bit about you. We’ll ask about what’s going on for you, go through your options and help you decide your next step.

One-to-One Support
One-to-one support aims to be as flexible as possible, enabling you to see the same member of the team for a number of sessions, either over the phone, by Skype or face-to-face. All of the team are trained in areas such as cognitive behavioural therapy (CBT) or counselling. Depending on what you want and need, your sessions could be over a couple of months or over a longer period of time. This will also affect who you see from the team – to make sure you get the right help.

Useful links and resources

Confidential counselling service for children and young people, including line chat email and message boards
Freephone: 0800 1111

Confidential support whenever you need it
Telephone: 116 123

Advice about bullying, including cyber bullying

Charity committed to improving wellbeing and mental health of young people. As well as information for young people, the site also provides support for parents and professionals
Parents’ hotline: 0808 8025544

The Site
Online support for young people aged 16-25 including advice, personal stories, discussion boards and live chat

Working and jobs
Advice about your rights and opportunities for employment

To find about more about support for people in Norfolk and Waveney aged under 16, please contact your GP