Normal hours:

For any general enquiries or to register with the service call your local team.
Norfolk & Suffolk: 0300 123 1503*

Lines open Monday to Friday (excluding Bank Holidays) 8am to 8pm.

*Depending on your provider call costs from a landline or mobile will vary.

Out of hours:

If you are registered with the service in Norfolk or Suffolk you may have been given an out-of-hours number for when you’re worried or in need. You can call that number between:

Monday to Friday, 4pm to 12 midnight
Saturday and Sunday, 10am to 12 midnight

If you need help urgently:

Wellbeing is not for crisis or emergency situations.

  • If you need an emergency service dial 999
  • If you feel you are in crisis, experiencing feelings of despair or are suicidal, contact the Samaritans on 116 123
  • You can also call your GP
  • Find further information at Help in a Crisis

Write to us at:

Wellbeing Norfolk & Waveney
The Conifers
Drayton High Road
Norwich
NR6 5BE