These organisations offer a range of information and advice concerning mental health and emotional issues. You can find lots of general guidance to support your wellbeing, or you can search the individual websites for more specific information. You can also visit the websites of our delivery partners to find out more about the services they offer.

Apprenticeships Norfolk Network
Set up to help increase the number, level, range and quality of Apprenticeships in the county, as well as generating an additional 5,000 Apprenticeships across Norfolk and Suffolk by 2019.
www.norfolk.gov.uk

Anxiety UK
Working to relieve and support those living with anxiety disorders by providing information, support and understanding
www.anxietyuk.org.uk
Telephone: 08444 775 774 (Mon-Fri, 9.30am-5.30pm)

Beat
The UK’s leading charity supporting anyone affected by eating disorders or difficulties with food, weight and shape
www.b-eat.co.uk
Helpline: 0345 634 1414
Youthline: 0345 634 7650

CALM
Offering support to men in the UK, of any age, who are down or in crisis via our helpline and website
www.thecalmzone.net
Telephone: 0800 58 58 58

Change for Life
Advice and activities to help you eat well, move more and live longer
www.nhs.uk/change4life/Pages/change-for-life.aspx

Citizens Advice Bureau
Advice concerning your rights and opportunities concerning a range of social issues, such as housing, benefits and debt
www.citizensadvice.org.uk

City Reach
Provides healthcare services for people who find it difficult to visit mainstream GP services, such as people who are homeless, or those at risk of being homeless, sex workers, prisoners and ex-offenders, substance mis-users, travellers and asylum seekers
http://www.norfolkcommunityhealthandcare.nhs.uk/The-care-we-offer/Service-search/city-reach.htm
Freephone: 0800 028 7174 (Mon-Fri, 9am-5pm)

Community Action Norfolk
Practical support for voluntary and community organisations across Norfolk
www.communityactionnorfolk.org.uk
Telephone: 01362 698216

Community Action Suffolk
Practical support for voluntary and community organisations across Suffolk
http://www.communityactionsuffolk.org.uk
Telephone: 01473 273272

Cruse Bereavement Care
Cruse Bereavement Care is there to support you after the death of someone close.
www.cruse.org.uk
Telephone: 0845 477 9400

Depression Alliance
A charity for anyone affected by depression – supporting local meet-ups and self-help groups
www.depressionalliance.org

Dying Matters
Dying Matters aims to help people talk more openly about dying, death and bereavement, and to make plans for the end of life.
www.dyingmatters.org
Telephone: Freephone 08000 21 4466

HeadMeds
Managed by YoungMinds to provide young people with accessible information about mental health medication – it neither encourages nor discourages the use of mental health medication
www.headmeds.org.uk

Jobcentre Plus
Help and advice about the wide range of services available from your local JobCentre Plus as well as detailed information about claiming unemployment and incapacity benefits in the UK.
www.jobcentreguide.org

Julian Support
Working with people with mental health difficulties to provide outreach, supported housing and promote health and wellbeing
www.juliansupport.org
Telephone: 01603 767718

The Lullaby Trust
The Lullaby Trust provides specialist support for bereaved families and anyone affected by a sudden infant death.
www.lullabytrust.org.uk/LThome
Telephone: 0800 802 6868 (All weekend and Bank Holiday Monday 6pm-10pm)

Matrix Project
A friendly, confidential and responsive NHS service that supports people who are engaging in risky sexual behaviour and sex workers in Norfolk
www.matrixproject.org
Telephone: 01603 883423

Macmillan Cancer Support
If you or someone you know has been diagnosed with cancer, find out what to expect, get information, practical advice and support.
www.macmillan.org.uk
Telephone: 0808 808 00 00 (Monday – Friday 9am- 8pm)

Mental Health Foundation
The UK’s leading mental health research, policy and service improvement charity
www.mentalhealth.org.uk

MIND
Providing advice and support to empower anyone experiencing a mental health problem; helping you to make choices about treatment, understand your rights or reach out to sources of support
National: www.mind.org.uk
Text: 86463
Infoline: 0300 123 3393
Great Yarmouth & Waveney: www.gywmind.org.uk
Telephone: 01493 842129
Norwich: www.norwichmind.org.uk
Telephone: 01603 432457
West Norfolk: www.westnorfolkmind.org.uk
Telephone: 01553 776966

Suffolk: www.suffolkmind.org.uk
Telephone: 0300 111 6000

Nelson’s Journey
Nelson’s Journey is a charity dedicated to supporting bereaved children and young people throughout Norfolk.
www.nelsonsjourney.org.uk
Telephone: 01603 431788

Norfolk Carers Support
Providing direct emotional and practical support as well as information, advice and advocacy for carers of all ages throughout Norfolk
www.norfolkcarerssupport.org
Telephone: 01603 219924

Norfolk Directory
The Norfolk Directory aims to provide residents and families with information, advice, services and activities across Norfolk
www.norfolk.gov.uk/directory

NHS Choices
Information from the NHS on conditions, treatments, local services and healthy living
www.nhs.uk

Norfolk County Council
Hub of local information concerning a range of health and wellbeing issues
https://www.norfolk.gov.uk/care-support-and-health/health-and-wellbeing

Norfolk County Council Library Service
Provide mobile library services across the county, as well as Reminiscence Kits for working with individuals at various stages of memory loss and those with communication difficulties
www.norfolk.gov.uk/libraries
Telephone: 0344 800 8006

Norfolk Recovery Partnership (NRP)
Provides advice and treatment for adults with drug and alcohol problems across Norfolk
www.norfolkrecoverypartnership.org.uk
Telephone: 0300 7900 227

Norfolk and Suffolk NHS Foundation Trust
NHS provider of mental health, substance misuse and learning disability services in Norfolk and Suffolk
www.nsft.nhs.uk

NSFT Child, family and youth mental health
NHS mental health services for children and young people in Norfolk and Waveney
whatsthedealwith.co.uk

Patients’ Advice and Liaison Service (PALS)
Provides confidential advice, information and support, helping to answer any questions you may have about the Wellbeing Service or any mental health matters
www.nsft.nhs.uk/Find-help/Pages/Patients’-Advice-and-Liaison-Service-(PALS).aspx
Telephone: 01603 421191 or BT Freephone: 0800 279 7257 (Mon-Fri, 9am-5pm)

Relate
Provides information, support and counselling about relationships to people of all ages and backgrounds, including people dealing with mental health issues
www.relatenorfolksuffolk.co.uk
Telephone: 0300 100 1234

Rethink Mental Illness
Expert accredited advice and information on everything from treatment and care tobenefits and employment rights
www.rethink.org
Telephone: 0300 5000 927 (Mon-Fri, 10am-2pm)

Samaritans
Confidential support by phone and online
www.samaritans.org
Telephone: 116 123

SANE
Emotional support and information to anyone affected by mental health problems (including depression, anxiety and phobias) through a helpline, email and online Support Forum
www.sane.org.uk
Telephone: 08457 67 80 00 (6pm-11pm)

Scope
Support, information and forums for people living with disabilities and their families
www.scope.org.uk
Freephone: 0808 800 3333

Suffolk Libraries
Free Information about health and wellbeing
https://www.suffolklibraries.co.uk/health/

Suffolk County Council
Information about local services
www.suffolk.gov.uk
www.suffolk.gov.uk/helpforadults
infolink.suffolk.gov.uk/kb5/suffolk/infolink/home.page

Suffolk Information for Young People
Resource and helpline for young people in Suffolk
www.thesource.me.uk

Survivors of Bereavement by Suicide (SOBS)
SOBS meet the needs and overcome the isolation experienced by people over 18 who have been bereaved by suicide.
www.uk-sobs.org.uk
Telephone: 0300 111 5065 (9am to 9pm every day)

Work for us
Norfolk and Suffolk NHS Foundation Trust offers an exciting range of career opportunities across a wide variety of mental healthcare and clinical disciplines.
www.nsft.nhs.uk/work-for-us/

Young Minds
The voice for young people’s mental health and wellbeing, providing a range of services including a Parents Helpline
www.youngminds.org.uk
Parent Helpline: 0808 802 5544