Thank you for your interest in becoming a Navigator in Norfolk & Waveney!

Here is a little more information to give you a clear understanding of the role:

What is a Navigator?

The role of a Navigator is to help people access Wellbeing and understand all the support it provides. Acting as a touch stone for people who may know they want help but are unsure of what’s out there, this role offers very practical support helping people make sense of their next move. This role is not therapeutic in nature and you will not be providing any counselling.

Who makes an ideal Navigator?

Anyone who understands how difficult seeking out help can be and then making sense of that help could make a great Navigator. The role requires us to remember what it was like to ask for help and how important it is to share information in a way that doesn’t overwhelm or confuse someone. There are a few elements that are essential to the role:

  • You must enjoy connecting with a range of different people who will be managing experiences like anxiety and depression
  • You will be interested in and want to understand all the different interventions Wellbeing offers
  • You will understand why keeping really clear boundaries is important
  • You will feel comfortable working 1:1 with people or in small groups

Training and Support

This is an immensely rewarding role that makes a huge impact in people’s lives and although it may seem a relatively simple process we want to make sure you feel supported and trained so you can get the most out of your new role.

The training for a Navigator is the most comprehensive we offer through Wellbeing! You will receive internationally accredited Mental Health First Aid training, in-depth training on Wellbeing as a service and the interventions it offers, you will learn about recovery and mental health, how to maintain professional boundaries and what to do if you are concerned about someone you are working with.

After your training, and only when you feel totally confident, we’ll get to work. You will decide how many hours you can offer the service and during this time you will work closely with the team (a clinician and a Local Associate Coordinator) enabling people to access the service and find the help that they feel best meets their needs. You will have on-going support so you feel you can get the most out of the role.

We hope this feels like an exciting and interesting opportunity to you!

If you have any more questions please do get in contact.